You have the right to withdraw from the purchase agreement within 14 calendar days without providing any reason. During this period, you may handle the product to the extent necessary to evaluate its nature, characteristics, and functionality—similar to how you would in a physical retail environment. If the product has been used beyond what is reasonably necessary for evaluation, we reserve the right to charge for any resulting depreciation in value.
The withdrawal period expires 14 days after the date on which you, or a third party designated by you (excluding the carrier), take physical possession of the product. In the case of an order containing multiple items with different delivery dates, the withdrawal period will expire 14 days after the date on which the final item or part of the order is received. For agreements involving regular delivery of goods over a defined period, the withdrawal period expires 14 days after the receipt of the first item.
To exercise your right of withdrawal, please notify us via email at info@arfmania.com. Products must be returned within 14 days of your withdrawal notification. We kindly request that items be returned in their original packaging whenever possible to ensure safe handling and processing.
Return Shipping Costs
Return shipping costs are the responsibility of the customer, unless the return is due to an error on our part (e.g., incorrect or defective item). We recommend using a trackable shipping method to ensure safe and documented delivery. Arfmania Militaria is not liable for items lost or damaged during return transit.